I'm a customer of X store, can Yari Flow help me manage my subscription?
If you purchased a subscription from an online store, you may have found Yari Flow’s name in an email or My Account.
Yari Flow is the subscription platform that the brand uses to manage its subscription program. We provide the technology behind the experience, but we are not the store you purchased from.
Because the store manages its own customers, orders, and subscriptions, Yari Flow cannot directly update or cancel your subscription. However, we can help you find the right place to get support.
How to manage your subscription
To update, pause, skip, or cancel your subscription, use one of the following options.
Log in to the My Account
Most stores using Yari Flow provide a self-service My account where you can manage your subscription.
Look for a link in your:
· Order confirmation email
· Subscription reminder email
· Upcoming order notification
· Account page on the store’s website
The link may be labelled Manage Subscription, My Account, or something similar.
Once logged in, the available options may include:
· Changing your next order date
· Skipping an upcoming order
· Pausing or cancelling your subscription
· Updating your delivery frequency
· Adding or removing products
· Updating your shipping or payment information
Contact the store directly
If you cannot find the My Account link or need additional help, contact the store’s customer support team.
The store can assist with:
· Subscription changes
· Cancellation requests
· Billing questions
· Refunds
· Delivery issues
· Order changes
Need help finding the store’s contact details?
If you are unsure how to contact the store, email help@yariflow.com and include the store’s name or website.
The Yari Flow Support team can help locate the store’s contact information or connect you with the appropriate team.