Billing guide
This guide explains how to review the fees associated with your Yari Flow account.
It covers billing between Yari Flow and your business. It does not cover payments made by subscribers to your store.
What are Account Statements?
The Billing section of the Yari Flow Dashboard includes Account Statements, which provide a detailed breakdown of the fees generated from orders processed during a selected period.
Use Account Statements to review the order activity contributing to your fees and understand how those fees were calculated.
View your Account Statement
image
To review your account activity:
- In the left-hand menu of the Yari Flow Dashboard, go to Billing.
- Select Account Statements.
- Use the date selector in the upper-right corner to choose the period you want to review.
The summary at the top of the page includes:
- Total Fees: The combined fees generated during the selected period.
- Percentage Fees: The total fees calculated using the percentage rate associated with your account.
- Transaction Fees: The total transaction fees applied during the selected period.
- Processed Volume: The total order value processed during the selected period.
- Total Orders Processed: The number of orders included in the statement.
Review fees for individual orders
Below the Account Statement summary, you can review the fees associated with each processed order. The table includes:
- Order ID: The Shopify order associated with the transaction.
- Transaction Time: The date and time when the order was processed.
- Percentage Fee: The percentage rate applied to the order.
- Transaction Fee: The transaction fee applied to the order.
- Total Fees: The total fees associated with that order.
This allows you to understand how the totals shown at the top of the page were calculated.
Contact Yari Flow about billing
For questions about the Account Statement, contact your Yari Flow account team by using help@yariflow.com.
When contacting the team, include:
- Reason of contact
- Your store name
- The billing period
- A brief explanation of the issue
Do not send full payment-card details by email.
